FAQ

Yes! We LOVE students. You can register here and let us know where you are studying. We are here to help with your product queries and choices so if you need help ordering or have product questions just email us at [email protected]

Yes, you can still purchase our Retail products on our website. 

Yes, our team is committed to providing innovative education to our Spa, Salon, and clinic partners.  We believe that ongoing education is an integral part of business success, from attracting new clients, and improving your client’s experience to increasing job satisfaction levels and staff retention.  We offer regular training days for all our brands and Advanced Technologies. You can find these on our training calendar here or on our Facebook events page.  For any further information or to book onto a training event please email [email protected]

We accept most major payment options. Online we offer Payment Express and Afterpay.  

Our team works hard to get your order out to you as fast as possible.  Normally it takes 1-2 business days for your order to be dispatched. Once with the courier orders in the North Island, should expect 1-2 days transit, for all South Island orders please allow 3-4 days transit.

We endeavor to keep freight costs down; our online freight system works out costs by total order weight and postcodes. However, for larger items and equipment, extra freight costs maybe applicable.

House of Camille is one of New Zealand’s leading Beauty Distributors, Educators, and trainers. With over 35 years in the industry, our products come from trusted suppliers with whom we have developed relationships with over many years.  Our dedicated team is passionate about the Beauty Industry, and we pride ourselves on providing science-backed and results-driven products.

If you have received your parcel and a product is damaged or not what you ordered, please notify us immediately upon discovering the fault or error at [email protected].  Our customer service team will get back to you with a resolution.